At TTQ CO. LTD., we are committed to protecting the privacy and security of our customers’ and website visitors’ personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us through our website or other interactions with our business.

Privacy Policy

1. Information Collection

Contact Form Data

• We collect information submitted through the Fluent Contact Form, which may include:
• Name
• Email address
• Message content
• This information is used solely for responding to your inquiries
• Contact form data is not stored permanently after your inquiry has been addressed

Analytics and Traffic Monitoring

We use the following tools to monitor website traffic and performance:

• Google Analytics
• Collects anonymous usage data
• Tracks page views and user behavior
• Uses cookies for visitor identification
• Google Search Console
• Monitors website’s search performance
• Tracks search queries leading to our site
• Analyzes website’s technical performance
• Bing Search Console
• Monitors website’s performance in Bing search results
• Tracks search queries from Bing users
• Analyzes technical SEO metrics

2. How We Use Information

• Contact form data: Used only to respond to your inquiries
• Analytics data: Used to improve website performance and user experience

3. Data Retention

• Contact form submissions: Retained only until inquiry is resolved
• Analytics data: Maintained within respective platforms (Google/Bing) according to their standard retention policies
• We do not maintain any permanent database of user information

4. Third-Party Services

Our site uses:

• Fluent Forms for contact management
• Google Analytics for visitor tracking
• Google Search Console for search performance monitoring
• Bing Search Console for Microsoft search performance monitoring

Each of these services maintains their own privacy policies and data handling practices.

5. Your Rights

You have the right to:

• Request information about any data we hold about you
• Request deletion of your contact form submission
• Opt-out of analytics tracking through browser settings or privacy tools

6. Cookie Policy

Our website uses cookies through:

• Google Analytics
• Search Console tools
  You can control cookie preferences through your browser settings.

7. Contact Us

For privacy-related questions or concerns, please contact us through our website’s contact form.

8. Updates to This Policy

We may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Last Updated: 09th Nov, 2024